The following is a list of frequently asked questions regarding Corporate Retail Solutions. For complete information on corporate retail solutions, please visit our Corporate Retail Solutions page.
The UPS Store Corporate Card is designed for companies with a large number of traveling sales representatives, field technicians and/or home-office workers. With the card, employees may purchase specific products and services at any The UPS Store location, and all expenses can be charged directly to your corporate office.
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As the employer, you can set up a default company profile and individual profiles that define what your employees can access.
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You may use The UPS Store Corporate Card at all The UPS Store locations and participating Mail Boxes Etc. locations in the United States.
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This makes cardholder accountability difficult. Most companies issue cards on an individual cardholder basis.
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To find out more about The UPS Store Corporate Card program, contact your UPS account representative or fill out the Request for Information form to have someone contact you.
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The ADL program is designed for companies that have a mobile workforce or technicians that need to receive packages while they are out in the field. It provides flexibility on where to send and receive shipments and packages. A shipment may be directed to a designated The UPS Store location rather than to the recipient’s primary residence or place of business. The recipient can then pick up the package at a time that is convenient, such as after business hours.
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Packages will remain at The UPS Store for a specified amount of time. When that time has expired, the packages will be shipped back to their originating locations or pre-determined destinations.
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If the program has additional days available with a storage fee, then the package can be held for those additional days. If the package is not picked up by the end of those additional days, the package will be returned to its originating location or pre-determined destination. If the program does not have additional days available, the package will be returned.
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For security purposes, customers are not able to re-direct their shipments to another address. Once delivery is directed to The UPS Store, the shipment cannot be intercepted and re-directed to a different location.
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To find out more about the ADL program, contact your UPS account representative or fill out the Request for Information form to have someone contact you.
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The Returns program provides customers and/or employees of companies a convenient way to return items or merchandise to the company via The UPS Store. Companies have the option of having all shipping and/or packaging charges billed to them or to have the end-user pay for the service.
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Our locations are professionally trained in shipping carriers’ packaging guidelines. This includes specialty packaging materials and techniques for a variety of items, including electronics. Whether or not you have The UPS Store location package your item(s) may depend on the value and fragility of the item(s) and the company’s shipping arrangements.
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To find out more about the Returns program, contact your UPS account representative or fill out the Request for Information form to have someone contact you.
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The Exchange program allows The UPS Store to fulfill the role of a company’s storefront, corporate office or warehouse in exchanging merchandise, parts or other items. When an item needs to be returned and replaced, The UPS Store can facilitate the exchange, saving the company valuable time.
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To find out more about the Exchange program, contact your UPS account representative or fill out the Request for Information form to have someone contact you.
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The UPS Store can help speed a company’s business transactions by offering its employees and/or customers access to business services such as copying, faxing, printing, notary, mailbox services, packaging and other related products and services. Companies utilize this program to facilitate communications with customers by using our network as a nationwide business services provider.
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By networking more than 4,200 The UPS Store and Mail Boxes Etc. locations, the Corporate Retail Solutions program enables us to offer central billing to our clients.
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We do not make network listings available upon request. However, we will assist you in finding the locations that will best fit your needs.
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Our programs are intended to be long-term, ongoing programs that require contractual agreements.
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To find out how our Corporate Retail Solutions can be tailored to your specific business needs, contact your UPS account representative, or fill out the Request For Information form to have someone contact you.
Let us know and we will respond as soon as possible.
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Our Alternate Delivery Location program is an ideal solution if you have a mobile workforce or technicians that need to receive packages while they are on the road.
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Packaging
The UPS Store Corporate Card
FAQ
What is The UPS Store Corporate Card?