Main Content
Personal Mailboxes

Personal Mailboxes

We're always here to receive your mail and packages. Sign up for a personal mailbox at The UPS Store today.

Personal Mailboxes

Let Us Help Manage Your Mail and Package Receiving

With our personalized mailbox services, you get package acceptance from all carriers, a real street address and email or text notification*. Plus, we'll keep your packages secure until you're ready to pick them up.

Associate handing mail to customer

Here's what you get:

  • A street address, not a P.O. Box number
    Have your mail and packages delivered to your personalized mailbox at The UPS Store.
  • 24-hour access*
    Pick up your mail when it’s convenient for you. Your mail and packages stay-safe and confidential.
  • Package acceptance from all shipping carriers
    We accept packages from all carriers, so you’ll never miss a delivery.
  • Package and mail receipt notification
    We can text or email you when your mail and packages arrive in your mailbox.*
  • Mail holding and forwarding**
    We’ll hold your packages in a secure location for pick up at your convenience or we can forward them to you, wherever you are.
  • Call-in MailCheck
    Save time. Save a trip. Call us to find out if you have mail.
  • The UPS Store Certified Packing Experts®
    Access to our expert staff to help you find the right packing and shipping solutions.

 *Available at participating locations
** Additional fees may apply

Customers inside The UPS Store

Need Help with a Mailbox?

Schedule your mailbox consultation appointment today. Online scheduling is available at more than 3,800 locations nationwide. Use our store locator to see if a participating The UPS Store is near you - just look for the Schedule Appointment button.

Find a Store


Mailboxes Frequently Asked Questions

Small Business Essentials