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Small Business Blog for Small Business Owners

In search of small business ideas and much more? 

We're here for you. Being a small business owner or entrepreneur within an ever-changing landscape can feel intimidating without support. The UPS Store Small Business Blog is the resource you can rely on to help you grow, thrive, and reach your small business goals. Here you’ll find small business tips and advice you can start using immediately on hiring practices, safety, marketing insights, keys to success, and so much more. Choose from the topics to the left and discover the answers you’re looking for.

Using A Podcast to Promote Your Small Business In 2021
  • 14 June 2021
  • Jelani Markus

Using A Podcast to Promote Your Small Business In 2021

Podcasts are everywhere. Everyone seems to be listening to them and everyone seems to be making them. Morning commutes and afternoon walks are more commonly scored, not by the latest top 40 hits, but by informational and entertaining podcasts covering a variety of topics–including small businesses. Creating a business podcast with a dedicated audience hungry for the information you deliver could be a wonderful way to grow your bottom line. If you’re interested to learn more about creating podcasts in general or starting a business podcast of your own, read on.

How to Maintain a Digital Relationship with Your Customers
  • 09 June 2021
  • Alex Penfield

How to Maintain a Digital Relationship with Your Customers

These days, it seems like everyone meets online. From dating to networking, the world of digital relationships is booming, and your small business connections should be no exception. Though far from romantic in nature, building and maintaining digital customer relationships has a lot in common with the online dating world — the goal is to create a digital presence that puts your best foot forward with the hope that potential prospects will “swipe right” and choose you. As a small business, forging these personal connections, both online and in person, is what sets you apart from your competition. A stronger relationship with customers increases your chances of winning repeat business and can lead to increased sales over time. So how can you help your small business win big in the world of digital customer relationships?

5 Ways Fernando Volken Togni Makes his Small Business Work
  • 07 June 2021
  • Public Relations

5 Ways Fernando Volken Togni Makes his Small Business Work

Fernando Volken Togni is a Brazillian illustrator, graphic designer and small business owner who designed and illustrated the limited-edition Pride 2021 envelope titled “Love Delivered” featured in the Proudly Unstoppable program presented by UPS. Now he’s sharing some of his creative wisdom for entrepreneurs to incorporate into their small business strategies.

Smart Ideas to Have Fun at Work in 2021
  • 01 June 2021
  • Jelani Markus 

Smart Ideas to Have Fun at Work in 2021

Is fun at work possible? Is a fun workplace a good thing for your business? A vast number of employers and employees think that fun at work is an incredibly valuable factor when making a career-choice. If you could find a way to improve productivity, boost morale and positively increase business results while you and your staff enjoy the time you spend together, would you do it? 

Considering Going Cashless? Here Are 5 Things You Need to Know About Cashless Payment Systems
  • 24 May 2021
  • Taylor Miller

Considering Going Cashless? Here Are 5 Things You Need to Know About Cashless Payment Systems

The bottom line of every small business is anchored on cash flow. Cashless payment systems have become ubiquitous where sales can come through a myriad of new ways. With the rise in secure mobile technology, the growing comfort and ease of online shopping and the benefits of contactless payments, we are living in the golden age of cashless payment systems. And both consumers and retailers are feeling it. In August 2020, a National Retail Federation survey found that 67% of retailers accept some form of no touch cashless payments. There are, however, many things to consider before turning your business into an all-cashless enterprise — including the pros and cons of digital/mobile payments and contactless credit cards. We’ve rounded up five things you need to know about the move to cashless commerce.